When you sign up, we’ll provide you with an upfront membership quote and let you know of any additional daycare fees and active discounts we might have on.

Our prices are never fixed and fluctuate at our discretion. We’ll always let you know in advance, 14 days prior, to give you time to cancel your membership if you wish to do so.

When you sign up for a membership at Kip’s Dog Daycare Bayside, we'll bill you for the upcoming week. We then continue to automatically charge you for any doggie daycare services or retail you have purchased on the Saturday of each week.

Safety is our number one priority at Kip Bayside. Our facilities are clean, hygienic, and even accident-proofed for our clumsier pups.

We ensure all our members are fully vaccinated and have passed our trial day before joining the Kip family. Our passionate team of carers supervise the dogs all day long to keep the vibes high and guarantee the safety of your pooch.

Safe socialisation is key to a day at Kip Bayside. Playing and mixing with other pups is crucial to your dog’s development and avoiding anti-social behaviours down the track.

Does your dog feel the heat? Our facilities are air-conditioned to keep your dog comfortable and keep the panting at bay. They also have access to water throughout the day.

Our facilities are fenced off with two gates between our dogs and the exit at all times, ensuring even the craftiest of escape artists can’t run away.

You are always welcome to come and check out our facilities. Give us a call on (03) 8944 2939 or contact us via the form below. We can’t wait to meet you and your furry friend!

The late cancellation charge allows us to reallocate your reservation to another pup if you are unable to attend your session. This late cancellation/no-show charge applies to customers that fail to cancel by 5pm the day prior to the reservation.

By signing up to a Kip Membership (a “membership”), you agree to the following Terms and Conditions.

1. Payment Schedule:
- You will be charged your first Weekly Membership Fee on the day you purchase a membership. This entitles you to all of the perks of the membership from the date of purchase until midnight on the next Saturday.
- After this, every Saturday you will be charged for any goods or services you have received from Kip that you have not been billed for.
- In addition, you will also be charged the Weekly Membership Fee every Saturday.

2. Payment Amounts
- When you purchase a membership we will inform you of the Weekly Membership Fee, the Additional Daycare Fee, and any discounts to which you are entitled.
- We reserve the right to change these prices at any time and at our complete discretion by providing you with at least fourteen days’ written notice sent to the preferred email address provided by you. At this time you will have the right to end your membership at no penalty.

3. Debit or Credit Card Authorisation
- You request and authorise us to arrange, through our own financial institution, a charge to your debit or credit card of any amount we have deemed payable by you. This debit or charge will be made through via the Stripe payment processing platform from the credit or debit card nominated by you.
- You agree that by purchasing a membership, you have understood and agreed to the terms and conditions governing the debit arrangements between you and Kip as set out in this Request.

4. Cancelling your membership
- You may cancel your membership at any time after the minimum membership period by providing us with written instructions via email at [email protected] or by cancelling your membership within the PetBooking online portal.
- The minimum membership period is twenty-one days for standard memberships.

5. Your obligations
- It is your responsibility to ensure that there are sufficient clear funds available in your nominated credit or debit account to allow a payment to be made in accordance with this agreement.
- If there are insufficient clear funds in your account to meet a debit payment you may be charged a fee and/or interest by your financial institution, we may charge you reasonable costs incurred by us on account of there being insufficient funds, and
you must arrange for the payment to be made by another method or arrange for sufficient clear funds to be in your account by an agreed time so that we can process the debit payment.
- You should check your account statement to verify that the amounts debited from your account are correct.

6. Dispute
- If you believe that there has been an error in debiting your account, you should notify us directly on (03) 9532 3002 and confirm that notice in writing with us as soon as possible so that we can resolve your query more quickly.
- If we conclude as a result of our investigations that your account has been incorrectly debited we will respond to your query by arranging a refund to your account (including interest and charges) accordingly via the Stripe payments platform. We will also notify you in writing of the amount by which your account has been adjusted.
- If we conclude as a result of our investigations that your account has not been incorrectly debited we will respond to your query by providing you with reasons and any evidence for this finding in writing.

• Dogs can attend 10 days after their second vaccine (C5 or equivalent)
• Dogs must be de-sexed by 12 months
• Pet parents must present an up-to-date C5 vaccination certificate
• Pet parents must have completed the Kip Enrolment Form

Once these are completed, you're all set to join the pack!

Our standard Melbourne dog boarding requirements apply:
- All dogs are to be four months of age or older and be fully vaccinated (C5 vaccination or greater)
- Dogs must be desexed by 1 year
- An up-to-date C5 vaccination certificate must be presented prior to check-in

For complete requirements please refer to our terms and conditions page.

Your dog will come out of their room first thing for a morning play session, then return to their room for brekkie and then come out for the rest of their daycare day in the afternoon. They receive dinner and then get tucked into their comfy room for the night.

We want your dog to have as fun an experience as possible - this means maximising playtime and enrichment. We will adjust the amount of playtime your dog is getting based on their individual needs.

Your dog will have a cosy room they can go back to rest in overnight.

We have a relationship with South Paws Moorabbin and also have access to an emergency vet as required.

Yes, you can bring your own food - there is an additional charge for this. Alternatively, your pooch can indulge in our premium kibble (we offer Royal Canin) that we offer as part of the base room rate.

Our experienced staff will ensure that your dog's needs are taken care of, just as they would at home. Simply pack your dog's medication in a labelled container and let our team know. We’ll deliver the medication to your specifications. We charge $5 a day for the preparation and administration of medication under our care.

Unfortunately you can't use daycare passes in boarding - you will be charged separately for boarding at the applicable rate for the selected dates.

Of course! We love our members. Maintain an active membership throughout your entire boarding stay you will receive 10% off your boarding reservation. You must have had your active membership for a minimum of three weeks prior to your stay.